Frequently Asked Questions

To change your email address, log in to your account. Click on "Edit My Profile" under Personal Information.

To change your password, log in to your account. Click on "Change Your Password" button and then click on "Confirm".  An email will be sent to your registered email address with the instructions to change your password.

Log in to your account. Click on "Edit Addresses" under Personal Information.
Here you can edit / delete an existing address or add a new one.

Please call us at 833-746-4484 or email us at info@singhvis.com 

As long as the order has not shipped, we are able to modify or cancel the order. Unfortunately, it is not possible once the order has been shipped. However, you can apply for a refund / exchange once you have received the order.

Once the package has been picked up by the carrier, it is difficult to reroute the order. Please call us at 833-746-4484 or email us at info@singhvis.com so that we can assist you.

Please see our Size Guide for reference.

Please email us at info@singhvis.com and let us know which item you are interested in.

Please email us at info@singhvis.com with the specific size request. We will get back to you soon.

We may be able to fulfill a custom order. Please email us the details at info@singhvis.com

Enter the discount code at the time of checkout and click on "Apply" prior to entering your payment details.

No, we do not carry half sizes. We recommend going a size up.

You can use any fabric stain remover such as "Scotchguard" to clean or apply a fabric protector on tote bag / shoes.

We offer Free Standard Shipping (2-8 business days) on orders over $75.
At the time of checkout, you can select one of the following delivery methods:

Standard Shipping (2-8 business days)
Priority Shipping (1-5 business days)
Express Shipping (1-2 business days)

At this time, we do not ship outside U.S.

Yes, we can also ship to P.O. box addresses.

You can track your order by logging in to your account. Click on the order number then click on "Track Your Package". If you do not have an account, you can track your order by clicking on "View Order" in the order confirmation email.

If you are not 100% satisfied with your purchase, you can return your item(s) for a full refund , exchange or store credit within 30 days of purchase. Returns must be unworn, in the state you received them, and in the original packaging.

Non-returnable items:
Gift cards
Sale Items

Once we have received and inspected your return (usually within 72 hours), your refund will be processed and applied to the original method of payment within 7 days. Please allow additional 2-10 days, depending on your credit card company, for it to be posted to your account.

To initiate a return, please email us at info@singhvis.com with the order details and items that you want to return